FAQ
SUSTAINABILITY
What does sustainability mean at VIMPELOVA?
 

At VIMPELOVA, sustainability is a norm, a commitment, a strategy in every step. We can't imagine designing and creating our clothing any other way. Because we love nature and hate waste, we chose to work with natural textiles. You know... the ones everyone loves for their soft comforting feel on our body - our favourites are cotton, linen, silk, wool, Tencel and any other innovative natural textile we will use in the future.

We produce in very small quantities, therefore we are able to design and sew everything in our atelier in the centre of Brussels. Additionally, we offer made-to-order and made-to-measure clothes that are made to fit your personality and body shape.

 
Where do the fabrics and materials come from, and what makes them sustainable?
 
 
Why slow fashion?
 
 
Where do you produce?
 
 
SHIPPING & RETURNS
How long does it take for my order to be shipped?
 

Belgium: 1 business day
Europe:  3-5 business days
International: depending on the local postal partner

 
How can I return an item?
 
 
Do you ship worldwide?
 
 
Custom Orders
What does Pre-Order mean?
 

To pre-order means that we don’t keep a stock of items but only produce them upon request. This also means that we can produce items that can be customised.

If you see an item no longer in stock, you have the option to Pre-Order it. We will email back to ask you about your size or whether you want to make it to specific measurements (surcharge fee applies) or choose a different fabric.

 
Can I order a piece in another fabric?
 
 
Can my piece be custom made to my measurements?
 
 
What if I really like a piece but would like to see a small adjustment?
 
 
What if an item I like is out of stock?
 
 
PHYSICAL STORES
Where can I buy, try and feel the clothes physically?
 

You can find our womenswear and menswear collection at the Lokal Concept store: Rue des Eperonniers 18 - 1000 Brussels

Or you can visit our atelier and showroom in the centre of Brussels: Pl. du Nouveau Marché aux Grains 10, 1000 Bruxelles.

Book your visit

 
Can I make an appointment to visit the studio?
 
 
Can I find your clothes outside of Brussels?
 
 
WORKSHOPS
I don’t have any sewing experience, can I still participate in the top making workshop?
 

If you have no experience in sewing, you can take our introductory workshop to teach the basics of the sewing machine and guide you through the principles of sewing garments.

Workshop dates and info will be added soon.

 
Where do the workshops take place?
 
 
Can I bring my own sewing machine?
 
 
Do you provide fabrics?